Privacy Policy

Welcome to The Sanu Creation. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our digital products. By using our website, you agree to the collection and use of information as described in this policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily when you:

  • Register an account on our website
  • Make purchases or transactions
  • Subscribe to our newsletter or promotional emails
  • Contact us for customer support or inquiries

This information may include your name, email address, mailing address, phone number, payment information, and any other information you choose to provide.

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Language preference
  • Referring website addresses
  • Pages viewed and time spent on our website

We may use cookies and similar technologies to collect this information. You can manage cookie preferences through your browser settings.

2. Use of Information

2.1 To Provide Services: We use your information to:

  • Process transactions and deliver products you purchase
  • Communicate with you regarding your orders, account, and inquiries
  • Provide customer support and respond to your requests

2.2 To Improve Our Services: We may use information to:

  • Analyze trends and user interactions to improve our website and products
  • Customize your experience and content based on your preferences

2.3 Marketing and Communication: With your consent, we may use your email address to send you promotional offers, newsletters, updates, and other marketing communications. You may opt out of receiving these communications at any time.

3. Disclosure of Information

3.1 Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or providing other services. These service providers are obligated to use your information only as necessary to provide services to us.

3.2 Legal Requirements: We may disclose your information when required to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.

4. Data Security

4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

5.1 Access and Control: You have the right to:

  • Access and update your personal information through your account settings
  • Request deletion of your personal information, subject to legal obligations and our data retention policies
  • Opt out of receiving marketing communications by following the unsubscribe instructions included in our emails

6. Third-Party Links

6.1 External Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

7.1 Age Restriction: Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly delete such information.

8. Changes to This Privacy Policy

8.1 Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website and services after any such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

9.1 Questions: If you have any questions or concerns about our Privacy Policy or our practices regarding your personal information, please contact us at business@thesanucreation.com.

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